Last updated: 02/12/25
Thank you for shopping with HILLY’S Bridal Closet and Boutique. We value your trust in our products and work hard to ensure high-quality clothing, bags, and shoes for our customers.
Please read the following policy carefully before making a purchase.
No Refunds
All sales made on hillysbridalboutique.com are final.
We do not offer refunds for any purchases, including:
- Women’s and men’s clothing
- Bags
- Bags
- Shoes
- Accessories or any other store items
Once an order is placed and payment is completed, it cannot be cancelled or refunded.
No Returns or Exchanges
We do not accept returns or item exchanges.
Please ensure that you carefully review product descriptions, sizes, and details before placing your order.
Damaged or Incorrect Items
We only make exceptions if an item arrives damaged or incorrect.
If this happens, you must notify us within 48 hours of delivery by emailing us at support@hillysbridalboutique.com with:
- Your order number
- Clear photos of the damaged or incorrect item
- A brief description of the issue
If verified, we will provide a replacement at no additional cost.
No refunds will be issued, even in these cases — only replacements.
Final Sale Policy
All sales are final. Once an order is placed and payment is completed, it cannot be cancelled or refunded, except as outlined in the Damaged or Incorrect Items section above.
Customer Responsibility
Before purchasing, customers are responsible for:
- Reading all product descriptions carefully
- Checking product details, designs, and sizes (if applicable)
- Confirming correct sizes and product details before ordering
- Providing accurate shipping information
We are not responsible for issues resulting from customer errors during checkout.
Contact Us
If you have questions or concerns about this policy, reach us at:
📧 support@hillysbridalboutique.com